Last updated: March 28, 2025
This Privacy Policy (the “Policy”) describes how Cali Plumber San Marcos (“we,” “our,” or “us”) collects, uses, and protects the information obtained through the use of this website – Cali Plumber San Marcos (the “Website”). By using this Website, you agree to the terms outlined in this Policy.
Information We Collect
We collect personally identifiable information (“PI”) that you voluntarily provide through our Website, including but not limited to:
- First name
- Last name
- Email address
- Telephone number
- Street address
- Online identifiers such as IP address
How We Use Your Information
The information you provide is used for various purposes, including:
- Responding to inquiries and fulfilling service requests
- Offering quotes and estimates for plumbing services
- Enhancing the functionality and user experience of our Website
- Sending updates, promotional materials, or important policy changes (if you have not opted out)
We do not disclose your personal information to third parties outside of our organization unless necessary to fulfill your request. Your information may be shared with our Premier Partners (Terms of Service), who may, in turn, provide it to their employees, contractors, agents, or affiliates as needed.
Your Rights and Choices
You have several rights concerning your personal information, including the ability to:
- Request access to the data we have collected about you
- Correct any inaccuracies or update your personal details
- Request the deletion of your data when applicable
- Raise concerns regarding how your data is being used
To exercise these rights, please reach out to us at [email protected].
Data Security
We implement security measures to safeguard your personal information both online and offline. Sensitive details, such as payment information, are securely encrypted during transmission. Only employees who require access for job-related duties, such as customer service representatives, can view personally identifiable data.
California Consumer Privacy Act (CCPA) Rights
If you reside in California, you are entitled to specific rights under the CCPA, including:
- Requesting information on the types of personal data we collect and its usage
- Requesting the deletion of your personal information, subject to certain legal limitations
- Opting out of the sale or distribution of your personal data (we do not sell personal information)
- Protection against discrimination when exercising your CCPA rights
To initiate a request under the CCPA, email [email protected] with your full name, email address, phone number, and the date of your original request. We will respond within 20 business days. If an authorized representative is making the request on your behalf, they must provide documented proof of authorization.
Retention of Personal Information
We keep personal data only for as long as necessary to complete service requests, comply with legal obligations, and maintain security. Retention periods vary based on the type and sensitivity of the information collected.
Business Information
Business Name: Cali Plumber San Marcos
Business Type: Residential Plumbing Services
Phone Number: 760-502-8200
Main Location: San Marcos, CA
Business Hours: Monday – Sunday, 08:00 AM – 08:30 PM
If you have any concerns regarding this Policy, please contact us at [email protected].